Mekorma Privacy Policy

 

Mekorma (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.

For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at mekorma.com. “Service” refers to the Company’s services accessed via the Site, in which users can access product related information, place new product orders and renew existing product maintenance agreements, open new support cases and review the status of existing ones. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service. By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use found here: https://portal.mekorma.com/terms-of-use, and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.

  1. INFORMATION WE COLLECT

We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. Personal Information may include but is not limited to: Account Information (first name, last name, company name, email address, job titles, address, phone number, partner information, website password), computer and mobile device information (ip address, ip address location, ip provider, browser information, operating system), contests and promotions (survey answers, entry information given voluntarily), and payment information (not stored by Mekorma)., which you submit to us through the registration process at the Site.

 

  1. Information collected via Technology

To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information, which may include Account Information (first name, last name, company name, job titles, address, phone number, partner information, website password), computer and mobile device information (ip address, ip address location, ip provider, browser information, operating system), contests and promotions (survey answers, entry information given voluntarily), payment information (not stored by Mekorma). However, in an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. We use cookies and other technologies on all our sites to ensure the best possible and secure experience on our sites and to provide you with tailored information on products and services. Mekorma also uses cookies or similar technologies on its sites to collect online information such as your mobile device ID, IP address, and other information about your device, as well as behavioral data of your device usage on our sites (e.g. pages viewed, links clicked, documents downloaded). This information contributes to Mekorma’s services designed to provide targeted digital advertising and personalization services to Mekorma customers. Mekorma uses three types of cookies: Required Cookies, Functional Cookies, and Advertising Cookies.

Required Cookies - These cookies are required to enable core site functionality such as providing secure log-in and are automatically enabled when you use this site. They remember log-in details and provide secure log-in, and they remember your task or transaction progress.

Functional Cookies - These cookies enable additional functionality like saving preferences such as allowing social interactions, allowing you to post comments on our site, and analyzing usage for site optimization. They analyze site usage to provide custom content, they conduct analytics to optimize site functionality, and they remember what is in your shopping cart.

Advertising Cookies - These cookies collect information to better understand your interests, provide you with interest-based advertising and tailored content across browsers and devices, facilitate measurement and analytics, and improve Mekorma products and services. They provide you with interest-based offers or ads, they allow third parties to provide you with interest-based ads on non-Mekorma sites, and they allow you to share pages with social networks.

The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.

 

  1. Information you provide us by registering for an account

In addition to the information provided automatically by your browser when you visit the Site, to become a subscriber to the Service you will need to create a personal profile. You can create a profile by registering with the Service and entering your email address, and creating a user name and a password. By registering, you are authorizing us to collect, store and use your email address in accordance with this Privacy Policy.

 

  1. Children’s Privacy

Our websites are for a general audience and are not geared toward children. We do not knowingly collect personal information from children under the age of 13 without prior consent of a parent or guardian. If you believe your child may have disclosed personally identifiable information to us, please call +1-888-MEKORMA and it will be removed.

 

  1. HOW WE USE AND SHARE INFORMATION

 

  1. Personal Information:

Except as otherwise stated in this Privacy Policy, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share Personal Information with vendors who are performing services for the Company, such as the servers for our email communications who are provided access to user’s email address for purposes of sending emails from us. Those vendors use your Personal Information only at our direction and in accordance with our Privacy Policy.

In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about promotional offers. We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request; to enforce applicable Terms of Service, including investigation of potential violations; address fraud, security or technical concerns; or to protect against harm to the rights, property, or safety of our users or the public as required or permitted by law.

  1. Non-Personal Information:

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.

 

  1. HOW WE PROTECT INFORMATION

We use appropriate technical, administrative and physical procedures to prevent loss, misuse or alteration of your information. For example, we use industry-standard protocols to encrypt the information we exchange with you. That way, access to data is limited through the use of technological safeguards. We also comply with payment card industry data security standards during the processing of credit and debit card transactions.

We encourage you to use complex passwords and to change them regularly. While we use both passwords and usernames to protect information online, we also protect your information offline. Only Associates who need the information to perform a specific job are granted access to our Customers’ data. Associates who violate Customer privacy safeguards are subject to disciplinary action, including termination.

We encourage you to use complex passwords and to change them regularly. While we use both passwords and usernames to protect information online, we also protect your information offline. Only Associates who need the information to perform a specific job are granted access to our Customers’ data. Associates who violate Customer privacy safeguards are subject to disciplinary action, including termination.

 

  1. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

We value our relationship with our Customers, and communications are an important part of that relationship.

We understand that our Customers are individuals, and communications preferences will vary by Customer. Mekorma offers the ability to manage what types of communications the Customer receives from us, and the ability to manage or change preferences. Follow the instructions below:

Email, Mobile and Online Communications

If you have an online account with Mekorma, you can manage your subscriptions to email, mobile and online communications programs, such as our Newsletters, updates emails, via Mekorma Portal at www.mekorma.com.

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by unsubscribing,, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

Do Not Track

Do Not Track (DNT) is a privacy preference that you can set in certain web browsers. When you turn on DNT, the browser may send a signal or other message to web services requesting that they not track you. At this time, our information collection practices will continue to apply as described in this Privacy Policy, regardless of any DNT signals that are sent by certain browsers or selected by you. For more information about DNT, please visit AllAboutDNT.org.

 

  1. LINKS TO OTHER WEBSITES

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link on our Site or via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

 

  1. CHANGES TO OUR PRIVACY POLICY

The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check the Site and this privacy page for updates.

Our services are provided to U.S. Customers, and this Privacy Policy is governed by U.S. legal requirements. If you access our services from outside the U.S., such as by using our websites, you agree to the application of U.S. law. The Privacy Policy was posted and is effective as of July 29, 2019. We reserve the right to change our Privacy Policy at any time. You can always view the current Privacy Policy by clicking on the Privacy Policy link at the bottom of Mekorma websites.

 

  1. CONTACT US

If you have any questions regarding this Privacy Policy or the practices of this Site, please contact us by sending an email to sales@mekorma.com.

Last Updated: This Privacy Policy was last updated on July 29, 2019.